TheCXGuru offers specialized training in Contact Center as a Service (CCaaS) technologies, including Genesys Cloud CX, Amazon Connect, and Five9. We have courses for freshers, experienced professionals, and even college final-year students to build a career in leading contact center technologies.

Our trainers are industry experts with years of experience in contact center technologies. They bring real-world knowledge from working with global MNCs, ensuring you receive top-notch training that’s both practical and industry-relevant.

We offer courses for all levels. Whether you are a fresher with no experience or a seasoned professional looking for advanced training, we have a curriculum suited to your needs.

The duration of the courses varies depending on the program. Most of our training programs are designed to be completed in 4 to 12 weeks, with flexible learning schedules for working professionals.

The fee structure depends on the course you choose. We offer competitive pricing and provide detailed information upon inquiry.

You can also contact us at contactus@thecxguru.com for more details.

For advanced courses, some foundational knowledge in contact center technology or prior experience in the field is recommended. However, we do offer beginner courses that can prepare you for the advanced programs.

Yes, upon successfully completing the course, you will receive a Completion Certification. This certificate will add value to your resume and demonstrate your expertise in contact center technologies.

An ideal candidate would bring a Graduate or post graduate degree in BE/BTech, BCA/MCA, and BSC/MSC IT /Computer Science or relevant past working experience in Application Software development including Contact centre technologies.

Candidate/professional with strong BPO/ITes experience between (2-8 years) with above academic qualification may also apply.

CXGuru provides placement support for ideal candidates who have successfully completed the program or have opted for specialised packages for experienced professionals as well as meet the evolution criteria.

Yes, you can always explore parallel job opportunities in addition to the benefit offered by CXGuru as part of your programme purchase by you.

Our online courses at TheCXGuru are designed to offer a unique and flexible learning experience for modern IT professionals. You can learn from anywhere with our fully online courses, which include interactive virtual classes featuring live sessions with expert instructors and peers. Our curriculum also includes hands-on practical training, ensuring you gain both theoretical knowledge and real-world skills. This combination of convenience, interactivity, and practical application sets us apart from other IT training providers.

You can apply directly through our website by filling out the registration form, or contact us at contactus@thecxguru.com or +917703938028 for more details on the enrollment process.

TheCXGuru offers a wide range of training programs in CCaaS and contact center technology, including Amazon Connect and Genesys Cloud CX. These programs cater to freshers, graduates, and professionals, providing top-notch training and placement support in collaboration with global MNCs.